FAQ

1. Shipping times?
Processing: 1‑3 days (lamps), 3‑7 days (fan lights). Delivery: lamps 5‑10 days, fan lights 7‑20 business days (freight).

2. Installation required?

• Fan lights: Hardwired installation by licensed electrician recommended. Must meet NEC and local codes.

• Lamps: Plug‑and‑play after basic assembly.

3. Safety certifications?

• Fan lights: UL 507 (fan) + UL 1598 (luminaire). NRTL‑listed (ETL/UL).

• Lamps: UL 153 (portable) or UL 1598 (permanent fixture).

• Smart models: FCC Part 15 (FCC ID for wireless).

4. Energy efficiency?

• Fan lights: Meet DOE 10 CFR 430.32(s) ceiling fan efficiency.

• Lamps: If integrated LED, meet DOE standards. Replaceable bulbs must bear FTC Lighting Facts label.

5. California Prop 65?
Some products may contain chemicals (lead, phthalates). Warning displayed on product pages/packaging when required.

6. Return policy summary?
Unused, uninstalled, original packaging. Customer pays return shipping. Restocking fee possible.

7. Payment methods?
Visa, Mastercard, Amex, Discover, PayPal, Apple Pay, Affirm/Klarna.